95bet Privacy Policy — How We Protect Your Data

Last updated: January 2026

1. Introduction

95bet ("we", "us", "our") operates the online betting and casino platform accessible at https://95bet.one. We are committed to protecting the privacy and personal data of all users ("you", "the Player") who access or use our platform. This Privacy Policy explains what personal data we collect, how we use it, the legal basis for processing, who we share it with, how long we retain it, and the rights available to you in respect of your personal data.

This Privacy Policy applies to all personal data collected through the 95bet website, including data collected during registration, gameplay, deposit and withdrawal transactions, customer support interactions, and any other use of our services. By using the 95bet platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, please do not use the platform.

3. How We Use Your Personal Data

95bet uses your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with those listed below. The primary purposes for which we process personal data are:

• ›To create and manage your 95bet account, verify your identity (KYC), and provide access to all platform features including betting markets, casino games, and payment services.
• ›To process your deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records for your account.
• ›To comply with our anti-money-laundering (AML) obligations, fraud prevention requirements, and any other legal or regulatory obligations applicable to the operation of an online betting platform.
• ›To provide customer support, respond to your queries, resolve disputes, and communicate with you about your account, transactions, or any platform-related matters.
• ›To enforce our Terms & Conditions, detect and prevent prohibited conduct (including multiple-account abuse, bonus fraud, and use of automated tools), and protect the integrity of the platform.
• ›To support responsible gaming, including monitoring gameplay patterns to identify potential problem gambling behaviour, and to action self-exclusion requests and deposit limits set by players.

5. Data Sharing and Third Parties

95bet does not sell your personal data to third parties. We share your data only where it is necessary to deliver our services, comply with legal obligations, or protect the security of our platform and its users. The categories of third parties with whom we may share your data are set out below.

Permitted Third-Party Recipients

• ›Payment processors and mobile wallet operators (including bKash, Nagad, Rocket, and Upay) — shared to the extent necessary to process your deposit and withdrawal transactions. These partners are bound by their own privacy and data security obligations.
• ›Game content providers and platform technology suppliers (such as Pragmatic Play, Evolution Gaming, and Spribe) — limited technical data shared to facilitate game delivery, session integrity, and fair play verification.
• ›Law enforcement and regulatory authorities — where 95bet is required by law to disclose personal data, or where disclosure is necessary to prevent or detect fraud, money laundering, or other criminal activity.

International Data Transfers

Some of our third-party service providers operate internationally. Where personal data is transferred outside Bangladesh, we take steps to ensure that adequate protections are in place, including contractual safeguards that require recipients to handle your data in accordance with standards equivalent to those applied in Bangladesh. We will not transfer your data internationally unless we have satisfied ourselves that appropriate protections are in place.

7. Data Retention

95bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. As a general guideline, account data and transaction records are retained for a minimum period after account closure to comply with anti-money-laundering record-keeping obligations and to resolve any disputes or queries that may arise after your account is closed.

When personal data is no longer required for any legitimate purpose, 95bet will securely delete or anonymise that data. If you request account closure, we will begin the process of removing your personal data in accordance with our retention schedule and legal obligations. Some residual data may be retained in anonymised or aggregated form for analytical purposes where it can no longer be used to identify you.

9. Your Data Rights

You have a number of rights in respect of the personal data that 95bet holds about you. These rights are summarised below. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• 👁️ Right to AccessYou may request a copy of the personal data we hold about you. We will provide this in a structured, commonly used format.
• ✏️ Right to RectificationIf any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
• 🗑️ Right to ErasureYou may request that we delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• ⏸️ Right to RestrictionYou may request that we restrict processing of your personal data in certain circumstances, such as where you contest its accuracy or where you have objected to processing based on legitimate interests.
• 📦 Right to Data PortabilityWhere we process your personal data on the basis of consent or contractual necessity, you may request that we provide your data in a machine-readable format suitable for transfer to another service provider.

We will not charge a fee for responding to data rights requests unless the request is manifestly unfounded or excessive. We may need to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorised party.

11. Changes to This Privacy Policy

95bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. When we make a material change to this policy, we will notify registered players via the platform or by email to their registered address. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 95bet platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting our support team. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.